Refund policy

We hope that you love your purchase, but if you wish to return it for whatever reason, please contact us by clicking here.

We accept returns for exchanges or refunds, as long you contact us and ship back your order within 10 days of its delivery. If you contact us or ship back the order after the 10-day return window, we cannot process your return.

You must receive written approval form us before sending back any items, please. Returns may be subject to a $10 restock fee per item returned for a refund, which will be deducted from refund amount. Initial shipping fees are non-refundable.

All eligible returns must be in new condition; this means the item is unworn, free of any scents, without makeup stains, and in its original packaging, including bubble wrap, with all hangtags attached. Items that do not meet these criteria will not be refunded and will be shipped back to the customer.

Once receiving your order back, we kindly request up to 5 business days to process your return; refunds may take an addditional 5 -10 days to be refunded to the original payment method.

RETURNS FOR REFUNDS
The customer is responsible for shipping the order back to us. We do not cover return shipping costs; however, we can issue a return label for greater convenience and the shipping cost ($5 to $15 depending on the weight of the order) will be deducted from your refund.

For domestic orders returned for a refund, a $10 restocking fee per item returned may apply if duplicate or multiple items were purchased and then returned, or if items are sent back unfolded, without their original bubble protection, etc. If a restock fee does apply, it will be deducted from your refund. This fee exists to cover the time and cost it takes to properly inspect, iron & repackage items sent back.

Refunds will be returned to the account or payment method used to make the original purchase. Please allow 5-10 business days for this to appear in your account.

RETURNS FOR EXCHANGES OR CREDIT
Size or item exchanges are free. A return shipping label will be provided free of charge. Once the original item is received back and approved for an exchange, a new order will be processed and shipped within 1-2 business days.

For domestic orders returned for store credit, customers will receive a return shipping label will be provided free of charge.

E.U. CUSTOMERS
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

INTERNATIONAL ORDERS
We do not provide return shipping labels for out-of-country orders. Please send the item(s) back with the courier of your choice and keep note of the tracking number. Initial shipping fees are non-refundable.

SALE ITEMS/ FINAL SALE
Sale items can only be returned for store credit or exchanged for another item or size.

Items marked "Final Sale" cannot be returned. Please note that items over 50% off during promotional periods, such as Disco Friday, are considered final sale.

LASTLY: THANK YOU FOR YOUR COOPERATION :)
We are a small brand, and managing returns is very difficult for us, so please be respectful of these policies. We cannot and will not consider exceptions.